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HOW TO SPOT AND PREVENT
DISASTER FRAUD SCAMS
When disaster strikes, communities come together—but unfortunately, so do fraudsters.
Disasters often leave people vulnerable, and scammers are quick to take advantage. By understanding the tactics they use, you can take steps to help protect yourself and your business from becoming a victim.
Exploiting Tragedy: Common Fraud Tactics
Impersonation Scams
Fraudsters are increasingly using spoofing technology to impersonate trusted organizations like Banc of California. They may reach out via phone or email, seeking personal information to gain access to accounts or initiate fraudulent transactions.
Fake Disaster Relief Offers
Posing as reputable organizations such as FEMA or the American Red Cross, scammers promise financial aid in exchange for sensitive details like Social Security numbers or banking information.
Shady Legal Practices
Some unethical law firms exploit disaster victims by promising large settlements while charging hidden fees or using aggressive tactics.
Bogus Charities
Fake charities often emerge during disasters, pressuring individuals to donate through untraceable methods like gift cards or cryptocurrency, or through “instant payment” platforms like person-to-person payment apps or wire transfers. These scammers rely on urgency and emotional appeals to trap their victims.
Phishing and Malware
Emails and messages claiming to provide disaster updates or aid frequently include malicious links or attachments, aiming to steal your personal or financial data.
Insurance and Utility Scams
Fraudsters may impersonate insurance providers or utility companies, demanding immediate payments to avoid service interruptions or policy cancellations.
Practical Steps to Stay Protected
- Verify Communications: Always confirm the identity of anyone contacting you on behalf of a bank, government agency or charity by reaching out through official channels.
- Guard Sensitive Information: Never share personal details like usernames, passwords, or authentication codes over unsolicited calls, emails or texts.
- Check Charities Before Donating: Use resources like CharityNavigator.org or GuideStar.org to verify organizations. If you choose to donate, go directly to the charity’s official website.
- Monitor Financial Activity: Regularly review your bank and credit card statements for unauthorized transactions and report any suspicious activity promptly.
What to Do if You’re Targeted
If you suspect fraudulent activity, take immediate action:
- Contact Banc of California’s Client Care Center at 877-770-BANC (2262) or email ClientCareCenter@bancofcal.com.
- Report scams to FEMA’s Disaster Fraud Hotline at 866-720-5721.
- File a complaint with the FBI Internet Crime Complaint Center at ic3.gov.
- Reach out to CyWatch at 855-292-3937 or cywatch@ic.fbi.gov.
By staying informed and vigilant, you can navigate these challenging times with confidence. At Banc of California, we’re here to support you every step of the way.
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